Terms & Conditions

Last updated: April 17, 2026

1. Acceptance of Terms

By accessing or using Otto Home's website, software, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Description of Services

Otto Home provides a self-hosted home automation platform including server software, mobile apps, and related services. We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You agree not to:

  • Use the services for any unlawful purpose
  • Attempt to gain unauthorised access to any system or network
  • Distribute malware or harmful code
  • Reverse engineer, decompile, or disassemble the software (except where permitted by law)
  • Resell or sublicense the services without prior written consent

5. Intellectual Property

All content, trademarks, logos, and software associated with Otto Home are the intellectual property of Otto Home or its licensors. You may not use them without our express written permission.

6. Payment and Subscriptions

Paid plans are billed in advance. All fees are non-refundable except as required by law or as stated in our refund policy. We reserve the right to change pricing with 30 days' notice.

7. Disclaimer of Warranties

The services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, Otto Home shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the services.

9. Termination

We may suspend or terminate your access to the services at our discretion if you violate these Terms. You may cancel your account at any time. Upon termination, your right to use the services ceases immediately.

10. Governing Law

These Terms are governed by the laws of the European Union and the jurisdiction in which Otto Home operates. Any disputes shall be resolved in the competent courts of that jurisdiction.

11. Changes to Terms

We may update these Terms at any time. Continued use of the services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at legal@ottohome.ai.