Privacy Policy | Otto Home

1. Introduction

Otto Home ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, products, and services.

2. Data We Collect

We may collect the following types of personal data:

Account data: name, email address, password (hashed)
Device data: IP address, browser type, operating system
Usage data: pages visited, features used, timestamps
Payment data: billing address, payment method (processed by third-party providers)
Communication data: messages you send us via contact forms or email

3. How We Use Your Data

We use your personal data to:

Provide, operate, and maintain our services
Process transactions and send related information
Send administrative and technical notices
Respond to inquiries and support requests
Improve our products and services
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on: (a) your consent; (b) the performance of a contract with you; (c) compliance with a legal obligation; or (d) our legitimate interests, provided these are not overridden by your rights and interests.

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., hosting, payment processing, analytics) who are contractually obligated to handle it securely and only for the purposes we specify.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When no longer needed, data is securely deleted or anonymised.

7. Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at privacy@ottohome.ai.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email. Continued use of our services after changes constitutes acceptance.

10. Contact

If you have questions about this Privacy Policy, please contact us at privacy@ottohome.ai.